Dispatch Details: The seller or the Messers (if the seller is not availing Fashionnshine Logistics services) shall provide the Dispatch Details on the Website within  hours from the Payment Confirmation or within such timelines as may be agreed upon between the buyer and seller on the Website. If the Seller fails to enter the Dispatch Details on the Website within such prescribed time, the Messers may in its sole discretion cancel the Transaction and refund the Transaction Price (if paid) to the Buyer.
Delivery: The time within which the seller or the Messers (if the seller is not availing Fashionnshine Logistics services) is required to ensure Delivery of the items to the buyer shall be calculated from the time the seller/Messers enters the Dispatch Details on the Website i.e. within 8 days from entering the Dispatch Details for delivery within India or such other timeline as may have been agreed upon between the buyer and seller and intimated on the Website, except the delay is on account of unforeseeable or unavoidable reasons or reasons beyond the control of Messers or seller.
Return : We have a customer friendly return policy – we will refund you the full amount. However, return shipping cost is incurred by the buyer. We accept returns within 15 days from the date of delivery.
To return a product you need to follow these steps:
a) Send an email to info@fashionnshine with your order number mentioning the product you want to return and your bank details where you want us to refund the amount. Please ensure that bank details submitted to us are free of any errors.
b) Once an email is sent, you will receive a mailing address to which you can ship the product back and the date before which product needs to be dispatched.
c) Please put the product in its original packaging and seal it well. Make sure you bubble wrap it so that product doesn’t get damaged.
d) Ship the product to the mailing address mentioned and send an email to firstname.lastname@example.org with the tracking number. Without tracking number, product can’t be tracked and can be lost in transit.
e) Once the product has reached and it is inspected to be free from any defect, your money will be credited to your bank account mentioned in step
If you have made an online payment, refunds will take following number of days:
1. Netbanking: 3 working days
2. Debit Card: 7 working days
3. Credit Card: 9 working days
4. Cash on delivery : 5 working days
Unless the delay is because of reasons beyond control of M/s Fashionnshine.